Service IT / Analytics
Business analyst for CRM, ERP, websites and automation
We describe processes, requirements, roles, data flows and acceptance criteria before development starts, so implementation solves the real business problem.
Discuss business analysis- Interviews with owners, managers and operators; mapping the real process and pain points.
- Requirements for CRM/ERP, website, portal, integrations, reports and internal tools.
- User stories, acceptance criteria, data fields, statuses, roles and business rules.
- Technical task preparation for Odoo, Bitrix24, KeyCRM, Salesforce, websites and API integrations.
- Prioritization by business value, risk, cost and implementation sequence.
Service IT
We describe processes, requirements, roles, data flows and acceptance criteria before development starts, so implementation solves the real business problem.
Anonymized analytics cases
- Retail plan/fact dashboard: inspected Grafana JSON, datasource, panel SQL and ClickHouse tables, restored current-month plan rows and verified MTD execution at dashboard level.
- Product analytics dashboard: replaced a slow legacy stock source with a barcode-based fast table and kept the Grafana-facing view stable for users.
- 1C/Odoo/ClickHouse data control: compared source documents and latest event versions, fixed latest-row selection for delete events and reduced false plan/fact extras to zero.
Service IT / Analytics
BA scope
Business analyst services for CRM, ERP, websites, portals, integrations, reporting, process mapping, requirements, user stories and technical specifications.
ANAnalytics auditAnalytics audit, business research and reporting setupDiscuss analytics auditBIDashboards and BIDashboard development and BI reportingDiscuss dashboardsE2EEnd-to-end analyticsEnd-to-end analytics, attribution and KPI trackingDiscuss attribution
Discuss business analysis