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Service IT / AI+

AI integration for business

We embed AI into real company processes: CRM, ERP, support, documents, sales, internal knowledge and operational control.

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  • AI audit of business processes: where automation will save time and where it will create risk
  • AI assistants for managers, support, operators, sales teams and internal help desks
  • RAG and knowledge-base search over documents, instructions, CRM notes and project history
  • Integration with Odoo, CRM/ERP, Bitrix24, websites, Telegram, email, messengers and custom APIs
  • Lead qualification, request summarization, task creation, reply drafts and next-step recommendations
  • Document processing: extraction, classification, validation, reports and controlled human approval
  • Prompt design, guardrails, access rights, logging, monitoring, quality checks and cost control
  • Private or hybrid AI architecture when business data cannot be sent to public services
Project signals

The local portfolio already contains bots, prompts, CRM/Odoo integrations, Telegram/WhatsApp automation and site-maintenance logic, so AI can be integrated into the same business systems instead of staying as a separate chatbot.

Service IT / Catalog

Related solutions

Service products from the catalog that match this direction.

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AI AI Integration for Business AI assistants, RAG, document processing, lead qualification, CRM/ERP integration, monitoring and controlled automation. 50.0 € Fill brief AP API Integrations and Automation API integrations between websites, CRM, ERP, payments, messengers, logistics, documents and internal business systems. 50.0 € Fill brief Bo Bots and AI Business Automation Telegram and website bots, CRM routing, qualification questions, operational notes, monitoring and AI-assisted updates. 50.0 € Fill brief
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Compliance and human oversight

Before implementation we classify the AI use case under the EU AI Act and GDPR.

  • Prohibited AI practices are excluded.
  • High-risk areas such as HR, education, credit, insurance, medical or triage use, biometrics, critical infrastructure and legally significant decisions require a separate assessment.
  • Users are informed when they interact with AI or AI-generated content where required.
  • Important actions need human approval, audit logs, access control and rollback.
  • Personal, confidential, credential and sensitive data is minimized and sent to AI providers only with agreed legal and subprocessor controls.
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