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Service IT / AI

Bots and AI business automation

Automation assistants for routine operations, content updates, lead qualification and internal support.

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  • Telegram and website bots connected to CRM, Odoo or custom backends
  • AI-assisted content checks, page updates and operational notes
  • Lead intake, qualification questions and routing to the right channel
  • Scheduled monitoring, recommendations, logs and controlled updates
Project signals

Local projects contain bot, AI prompt, Telegram/WhatsApp and site-maintenance automation signals that match this service.

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Compliance and human oversight

Before implementation we classify the AI use case under the EU AI Act and GDPR.

  • Prohibited AI practices are excluded.
  • High-risk areas such as HR, education, credit, insurance, medical or triage use, biometrics, critical infrastructure and legally significant decisions require a separate assessment.
  • Users are informed when they interact with AI or AI-generated content where required.
  • Important actions need human approval, audit logs, access control and rollback.
  • Personal, confidential, credential and sensitive data is minimized and sent to AI providers only with agreed legal and subprocessor controls.
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